TERMS & CONDITIONS

Terms and Conditions and Legal Information

Our terms and conditions of sale for both “online sales” and “collection sales” are available to view on checkout – please tick the “accept terms and conditions” and then click on the word “terms” – this will open up the full terms and conditions of in-house and online sales, together with all our legal information. Should you need any assistance then please do not hesitate to contact us…we are happy to email a copy prior to sale if required.

Refund/Cancellation Policy: We are confident you will be happy with your purchase however, if you “change your mind” with regards to a purchase from ourselves:

 

1: FOR IN STORE PURCHASE – SORRY NO REFUND APPLIES 

 

2: SPECIAL/SPEC BUILT ORDERS – SORRY NO REFUND APPLIES

 

3: FOR ONLINE SALES:
You can return the item for a refund in full of the price of the goods, however postage costs WILL NOT BE REFUNDED, within 14 days of purchase, providing the item is returned undamaged, unused and in original packaging.
The return postage will be paid by yourself. 
To activate a return you must first contact us by email: sales@dandasservices.co.uk with a note of the reason for return, date of purchase and your contact details to make arrangements for the goods to be returned.
 
A refund WILL NOT be issued until the goods have been received by ourselves and checked for damage or signs of use.
Any refund will be made via the method used to make the original purchase.
 
In the unlikely event that your goods arrive damaged, then please DO NOT sign to accept the delivery if the package is damaged in any way – please REFUSE the delivery.
 
If you have signed for an UNDAMAGED parcel and then discover damage to the contents please DO NOT use the machine and please advise us immediately of the problem, together with photos of the damage, if possible, via our email sales@dandasservices.co.uk and you can of course telephone us on: 01772 432700 or 07484 776 503
 
ANY DAMAGE MUST BE NOTIFIED WITHIN 24 HOURS OF DELIVERY AND ORIGINAL PACKAGING RETAINED
 
We are now offering leasing & finance options on ALL equipment over £500*

(* Subject To Status )